Shipping policy
Shipping Policy:
1. **Processing Time:** Orders typically ship within 1-3 business days after payment confirmation, excluding weekends and holidays.
2. **Shipping Methods:** We offer standard and expedited shipping options. Delivery times may vary depending on your location and chosen shipping method.
3. **Shipping Costs:** Shipping costs are calculated at checkout based on the weight and destination of your order.
4. **International Shipping:** We ship internationally to select countries. Please note that customs duties, taxes, and fees may apply and are the responsibility of the customer.
5. **Order Tracking:** Once your order has shipped, you will receive a tracking number via email to monitor the status of your shipment.
6. **Lost or Damaged Items:** Raven Ritual is not responsible for lost or damaged items during transit. Please contact the shipping carrier for assistance in such cases.
7. **Return Policy:** We offer a 30-day return policy for eligible items. To initiate a return, please contact our customer service team within 30 days of receiving your order. Returns must be in original condition with all packaging intact. Please note that certain items may be subject to restocking fees, and return shipping costs are the responsibility of the customer.
8. **Return Process:** Once your return is approved, you will receive further instructions on how to return the item. Returns must be postmarked within 30 days of approval to be eligible for a refund.
9. **Refunds:** Refunds will be issued to the original payment method within 7-10 business days after receiving and inspecting the returned item. Restocking fees, if applicable, will be deducted from the refund amount.
10. **Exchanges:** We do not offer exchanges at this time. If you wish to exchange an item, please follow the return process and place a new order for the desired item.
11. **Final Sale Items:** Certain items may be marked as final sale and are not eligible for return or exchange.
12. **Policy Updates:** Raven Ritual reserves the right to update or modify this shipping and return policy at any time without prior notice. Please review the policy periodically for any changes.
For any further questions or concerns regarding our shipping and return policy, please contact us at TheRavenRirual@gmail.com
1. **Processing Time:** Orders typically ship within 1-3 business days after payment confirmation, excluding weekends and holidays.
2. **Shipping Methods:** We offer standard and expedited shipping options. Delivery times may vary depending on your location and chosen shipping method.
3. **Shipping Costs:** Shipping costs are calculated at checkout based on the weight and destination of your order.
4. **International Shipping:** We ship internationally to select countries. Please note that customs duties, taxes, and fees may apply and are the responsibility of the customer.
5. **Order Tracking:** Once your order has shipped, you will receive a tracking number via email to monitor the status of your shipment.
6. **Lost or Damaged Items:** Raven Ritual is not responsible for lost or damaged items during transit. Please contact the shipping carrier for assistance in such cases.
7. **Return Policy:** We offer a 30-day return policy for eligible items. To initiate a return, please contact our customer service team within 30 days of receiving your order. Returns must be in original condition with all packaging intact. Please note that certain items may be subject to restocking fees, and return shipping costs are the responsibility of the customer.
8. **Return Process:** Once your return is approved, you will receive further instructions on how to return the item. Returns must be postmarked within 30 days of approval to be eligible for a refund.
9. **Refunds:** Refunds will be issued to the original payment method within 7-10 business days after receiving and inspecting the returned item. Restocking fees, if applicable, will be deducted from the refund amount.
10. **Exchanges:** We do not offer exchanges at this time. If you wish to exchange an item, please follow the return process and place a new order for the desired item.
11. **Final Sale Items:** Certain items may be marked as final sale and are not eligible for return or exchange.
12. **Policy Updates:** Raven Ritual reserves the right to update or modify this shipping and return policy at any time without prior notice. Please review the policy periodically for any changes.
For any further questions or concerns regarding our shipping and return policy, please contact us at TheRavenRirual@gmail.com